Customer Reviews
We Want Your Google or Facebook Review
We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Blue Star Ford go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.
We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trustworthy than your own friends and family, right?
Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Blue Star Ford.
N MacLellan
Emma and Gord were outstanding to deal with. Purchased a 2024 Maverick XLT Hybrid. Highly recommend them!
Liam Graham
Brendan was very helpful and flexible on aspects of the finance deal I received on my new 2024 ford escape phev.With rebate and ford employee pricing, I was able to shave a cool discount just south of 9000 off of the msrp.Would recommend and will definitely be keeping my business.
Tiffany Wedman
Colin and Shayne were extremely helpful. I went in wanting to trade in my vehicle, but was unsure of what my next steps were going to be. They asked me what I was hoping for and they found the perfect vehicle for me! Within a week I had my new SUV In my possession !I highly recommend seeing them if you need anything
Response from the owner: Tiffany - thank you so much for sharing your experience and kind words! Enjoy your new ride, we hope to see you again!
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Daniel Andjelkovski
Emma made my buying experience very easy and delivered on getting me a great deal. Highly recommend Blue Star ford .
Gary Nicholls
Best pricing for my trade and best pricing on the demo of choice. They were very fair with me in answering my questions and seeing that I got a better deal than I was offered at other Ford dealers in southern Ontario. It was well worth the drive to Simcoe! Good people!
Stacey Powell
Emma Murray provided the utmost above and beyond customer service! Very friendly and helpful when looking for a new vechicle! Emma was a delight, proving to genuinely care of my best interests. I highly recommend her to anyone!
Melissa Brouillard
Fantastic and friendly service as always.
nocanoe2
great technians, great service, great attitude, highly recommended.
Duncan Clarke
Seamless process with everyone at Blue Star, buying my 3rd truck from them! Thanks to Emma and Gord for working with me on the most recent purchase.
Anita Friesen
We are new to the area and had our new hybrid vehicle in for a recall notice. The team at Blue Star was excellent and we were quite pleased with the service. This will be our place to go for any service in the future.
Yahya Beg
Had a fantastic experience with Blue Star and highly recommend Emma. From the beginning, she was friendly, energetic, motivated and transparent - took the time to hear our parameters and went the extra mile(s) to get us the absolute best deal on our F150 Lightning. I live in the GTA and had put my shopping on hold until I came across this gem of a dealership - they even delivered the truck to me 200 km away during heavy rainfall (thank you Larry). If you’re in a similar situation, I’d suggest reaching out to them without a doubt. Also important to highlight that post-delivery, Emma has continued to check in and make sure the transition is going well. Thank you to Emma, Tracy and the entire Blue Star team for a fantastic experience!
Hollie Warren
We just purchased our vehicle after months of looking and were so happy with the service and level of care we received at Ford in Simcoe, especially working with Emma! She was beyond helpful and took care in addressing our needs and answering our questions.
Ever Angulo
I get my f150 at this place and i get amazing deal on it and on my trade in too amazing customer service, people there is so friendly and the help a lot, brendan and the financialmanager make a really good deal for us amazing for sure i will come back thank you guys
Jennifer Holland
Just picked up my 2024 Edge ST-Line from Blue Star Ford and I couldn’t be happier. Colin was absolutely amazing and made the process very easy and enjoyable. He kept us informed and was very accessible throughout. I wish that all sales and service people had his personality. I will be sending all of my friends that are looking for a vehicle to Blue Star in the future.
Huang Pan
Awesome dealership experience. Ask for Emma
Bridget Swis
My husband and I walked in to enquire about a vehicle posted on their markee. Emma provided us with excellent service, provided us all the information we needed to make a decision. Emma sent us a personalized video of the vehicle we were considering. Emma was very personable and was eager to meet our needs. Thanks again Emma!
Reagan Mills
Blue Star Ford gave me amazing service and an overall great car-buying experience. Colin was extremely knowledgeable, and went above and beyond to help me find the perfect vehicle within my budget. The entire process was transparent, and I never felt pressured. I highly recommend this dealership and Colin to anyone in search of a new car!
MHD SHAFIK
Just bought my new Acura from them. They were fantastic, especially Brandon and Tracey since they made the process smooth.
Gary Mawhiney
Despite having some difficulty with Ford Canada on a warranty issue this dealership has always gone above and beyond for me. They resolved my problem with no cost to me. I highly recommend Blue Star’s service department for prompt, honest and excellent service. They are most accommodating. I had a good experience when purchasing my vehicle from the sales staff and again would recommend this business.
iceblueagle3
Regular oil change service on my 2016 F-250 Lariat V-8 gas. Good job. Great customer service from Wes, as usual. Waited only about 1 hour in a comfortable lounge. Thanks!
Ron Decker
I came over after living in the USA for a few years. I needed to get a Canadian vehicle with a retirees budget. I had the pleasure of meeting Gord. He talked with me to find out what would work for me and found a vehicle that was traded in and perfect.Thanks for all the help from Gord. Shayne was an asset as well. And to the service department for getting my vehicle through, safetied and balanced My tires too!
Response from the owner: Thank you so much for both your business and positive review, Ron! It was a pleasure to meet and work with you. Enjoy the new ride, drive safely!
David Nazareth
Excellent service. As always Blue Star Ford service was wonderful and curtious. Worth a visit.
Response from the owner: Thank you so much for both your business and positive review, David! Always a pleasure to work with great customers. Wishing you safe and happy driving!
Thomas Cale
Shortage of staff made the experience less than you would expect from a longtime dealership.
Response from the owner: Hi Thomas! Thanks for visiting the dealership. We hope to be able to see you again and provide a more satisfactory experience. Drive safely!
Ramona Benesch
Very friendly staff and great service , always willing to answer any question I have , I have been going there since 2017, love it there . They even wash my truck after being serviced.
Response from the owner: Thank you so much for both your business and kind review, Ramona! Looking forward to seeing you again, drive safely.
Kevin Demunck
Another great purchase from Blue Star Ford! Their effort to satisfy our growing businesses needs has been second to none, from before, during and after sales. We can't wait for the next!Sincerely, the Demco Electrical team
Response from the owner: Thank you so much for both your business and kind review, Kevin! It's always a pleasure to work with hardworking businesses like yours. We look forward to working with your wonderful team again! Safe driving and enjoy the new wheels.
Karen Mcintyre
Pretty decent,service manager Neil was very on top of everything tried to do what he could to resolve the problem, very courteous and respectful of my complaints. He tries fixes the problem that main factory can't.
Response from the owner: Thank you for both your business and positive review, Karen! Our team is enthusiastic about ensuring any concerns are cared for and it's always great to hear that our efforts are making a difference. Safe driving!
Jonathan McCreery
Thanks to Tracy for all the help with our new Aviator.
Response from the owner: Thank you so much for both your business and your positive review, Johnathan! We were so pleased to get you into the new Avaitor. Enjoy the new wheels and safe driving, we look forward to seeing you again!
