Customer Reviews

I had a few issues with my 2025 Bronco, Emily in service was amazing! She kept in touch with me and let me know how everything was going. She made sure I had a loaner immediately. She was prompt to get me in as soon as possible. The mechanic fixing my Bronco was thorough. He took my car for the weekend, with my permission of course, to ensure it was in perfect working order. I am so grateful for Emily and how well she took care of me! Thank you Blue Star Ford.

Coming in from Ancaster it was my First time at Bluestar and it did not disappoint. Came just to shop around but ended up purchasing my first EV. This team is blessed to have an agent like Nick G. The wealth of knowledge of the vehicles that were being presented was clearly explained. Nick gave what I felt was his honest answers to my questions. The buying process was absolutely painless, smooth and straightforward. Unlike other places I did not feel any pressure of any sort here wish I found this location sooner it would have saved a lot of time I cant say enough about how good of an experience I had here. Oh and I also got a free calender 😊 Thanks Nick and the Bluestar team may we do business again in the future.

If you're looking to purchase a vehicle, I would 100% recommend Blue Star Ford and I'll tell you why. The reputable car brands all have similar features - whether you're looking to buy a truck, SUV or sedan - it really comes down to preference on the slightly different bells and whistles. What isn't standard across the board though; are the people behind the vehicles. I could tell you about how great Ford is but what makes this dealership amazing, is the team! From sales team to the finance department to the manager, there is not one single person who was anything but exceptional.

I purchased a vehicle here soley based of the interpersonal experience with the team. As originally, I was looking at a different brand's SUV, but was not sold on their team. Going to Ford, I knew which salesman I was looking to deal with going in (recommended to me for his years worth of trustworthiness) but every single staff member, sales person and manager who passed us checked on us to ensure we were being attended to and once they knew I was just waiting for him, every single one offered us beverages and offered to answer any question while we waited (not to steal his client, but it genuinely felt like they wanted us to not get bored waiting). Not once were we made to feel unwelcome, or that we were an inconvenience or ignored (which surprisingly has happened at another dealership when purchasing a truck). Everyone was so cheerful and polite here. There were no sleazy sales tactics or pressure from the team - just honest feedback and advice. They gave us all of the options but didn't push anything on us, or force us to accept anything.

The respect that the entire team gives to everyone, along with the honesty and truthfulness that they embody, really has built a foundation of trust for me. I know that if I blow a tire, or a rock cracks my windshield, or something else goes wrong, I can depend on Blue Star Ford to be there for me. I don't have anxiety about going in for maintenance either, because I know the team isn't going to brow beat me or pressure me into purchasing something unneeded or unnecessary, and would take care of me like I was their neighbour or friend.

11/10 would recommend to everyone.

I have always found there service on our Lincoln Aviator to be excellent on all levels

Our Sales rep Holly was very professional attentive and patient. Just fould not get a better trade in for our aTuscon N Line Hybrid. Too bad. Next time
Looking for mid size truck and reduced monthly payments.

Lovely staff, straight forward enjoyable purchasing experience. Would happily return again for another vehicle purchase.

The owners & staff are always very friendly, knowledgeable ,willing to bend over backward for every one, I deal with Mike Vadaz on vehicles ,have been buying there since1986. Special thanks to Wes, he has to deal with public, coordinate service apts service advisor and Neal service manager. the Kowtaluks, Bob and Kyle, Shane Coulson Matt Fisher, Ron Giles are great guys, I got my girl friend a 2021 white mustang GT convertible, she loves it. 450 hp, yes she loves the sound and power. thanks Bluestar.

Deal went as described and truck is outstanding..all good 👍collin was big help changing my tools between the trucks..I buy f250s to work them and they hold up pretty darn good

The price is very fair and the Service Advisor was very pleasant.

Recently to the dealer for oil change and servicing of an unknown problem (to me). Emily greeted me with her happy smile and words of support when I was somewhat down that day. I feel she is a very caring as well as wholly competent service advisor for Lincoln. Your business should be grateful to have her. I learned about her experience in the car world that day, and it is immense. She presented to me a very eager-to-help young mechanic and the problem was diagnosed quickly with action taken immediately, thankfully covered on warranty, which was explained in toto as well. Thankful to have these people behind my vehicle at the dealership. I believe they thrive on jobs well done and therefore I am confident in dealing with Blue Star in all respects.

Exceptional service and attention to detail — Bluestar made our new car purchase seamless and enjoyable.

I would like to say that I am very satisfied with our purchase at Blue Star Ford. The staff are amazing and they delivered what they promised. Thank you Gordon and Collin for all the help

Factory ordered an f150 and can’t explain how smooth & easy of a transaction it was , Tyson went out of his way to make sure every single detail was up to my specific need & want while keeping my budget strictly in mind. Absolutely zero pressure and comfortable environment , thanks again to Tyson & Blue star ford 5/5 !

We recently purchased a 2025 Ford Ranger and had an excellent experience thanks to Holly. She was knowledgeable, professional, and patient as she walked us through the entire ordering process. From the very beginning until the delivery date, she kept us updated with every new detail and made sure we felt confident in our purchase. Her communication and attention to detail were outstanding. If you’re looking for someone who truly cares about her customers, Holly is the salesperson to see!

Very friendly staff and great service , always willing to answer any question I have , I have been going there since 2017, love it there . They even wash my truck after being serviced.

Great

Drove away with my first new truck yesterday. After months of searching and bad experiences with dealers, BSFL made magic happen
Despite some credit woes and supply issues I landed the truck of my dreams. I could not be happier with my purchase or with my choice in dealers. Thank you so much, Brendan Tracey and Shayne, you did the lord's work. 🤠🫶

I just bought my first ever car here and it was such an easy and amazing experience!! Holly was an amazing sales person to have! She was SO helpful and friendly that she made the stressful first car experience a great one!! Tracey was also extremely helpful at explaining the entire financing process to me and answered all of my questions to make it a pleasant process! Will be back for sure in the future!!

I would recommend this dealership to anyone looking to deal with Ford. Service is a absolute 5 stars, staff is very friendly and made me feel welcome every time I came to the dealership.

My husband and I purchased a new truck it was ready when they promised, clean and made the process very easy. Colin explained in detail all the things the new truck had and Gord made the whole process so easy. Thank you to all who made this happen so easy

We purchased our f150 here, first communications were by phone with Brendan, then came in for a test drive, everything g was ready when I arrived, Brendan was knowledgeable about the truck, not pushy, and we were able to arrive at a price , they were able to get the truck ready for my holiday, which was 3 days away, many thanks to Brendan and Tracy for expediting my delivery. Saturday, I arrived, and Colin from sales met me to finish the sale. Every person along the way was professional and did there best to make us happy. Thank you.

Thanks to both Ron and Tracy for making this purchase a pleasant experience. Would highly recommend.

They had the parts I needed in stock and were very helpful.

My experience at blue star was unbelievable I dealt with Holly in steering me into my dream truck. Shane and staff Tracy were all excellent to deal with and Soo kind I was super comfortable and pleased with the experience and will continue to use blue star moving forward thank you guys

Bought my vehicle through Holly and the whole process was super easy! We did everything over the phone, and she had the vehicle delivered right to me. Great service, super friendly, and no pressure at all. Highly recommend!

Holly gave excellent service! Very personable

We called and said we wanted to test drive a Ford Maverick and Ford Ranger! Holly Ryerse gave us outstanding customer service!! Every time we walked in there she greeted us with her Beautiful smile! She was extremely helpful and kept close contact with me on what was going on with the truck. I picked up my Ford Ranger on my birthday! Holly went out of her way to get a big red bow and ballons for it!!! And some yummy cake with a beautiful card and air fresheners!
Thank You So Much Holly❣️

Bluestar Ford had outstanding customer service. The whole team and in particular Wes and Neal have consistently gone above and beyond in addressing any issues I have had with my vehicle. I would highly recommend this dealership.

Truck was on time staff was friendly

Absolutely excellent service from Blue star